Privacy Policy
Effective October 13, 2026
This policy explains what personal information Blevins Tone Co. collects, why, and what you can do about it. It covers this website (blevinstoneco.com), the Blevins Tone Co. store, and our plug-ins and apps (Crumble, Hot Toddy, Compstort, Verbstort, Lunchbox, Nightcap, Nightcap Pro, The Parlour and The Smash Plant).
The short version: we collect only what we need to sell you software, deliver your licences and help you when something goes wrong. We never see your card details, we never sell your information, and our plug-ins never send your audio or projects anywhere.
Who we are
Blevins Tone Co. is run by Roger Blevins Jr., a sole proprietor based in Texas, USA. For anything about your personal information, email blevinsguitars@gmail.com.
The store and payments (Moonbase)
Our store, checkout, customer accounts, downloads and licences are run by Moonbase AS of Norway (moonbase.sh). For your purchase, Moonbase is the seller of record. It takes your payment through its payment providers (such as Stripe and PayPal) and handles sales tax and VAT.
When you buy, start a trial, redeem a voucher or create an account, Moonbase collects:
- your name and email address, and the password for your account (stored by Moonbase; we never see it)
- your billing country and, where tax rules need it, your billing address
- your payment details, which go straight to the payment provider; neither Moonbase's merchants nor we ever see your full card number
- what you bought, when, and for how much, plus your licences and the computers they are activated on
Moonbase shares with us what we need to run the business and support you: your name, email, country, orders, licences and activations. Moonbase also handles some data as its own business (for orders, payments, tax and fraud prevention), as described in the Moonbase privacy policy and its terms for buyers.
Our plug-ins and apps
When you start a trial or activate a licence, the plug-in or app contacts Moonbase to check it. It sends:
- a device identifier, made from your computer's hardware so the same computer is recognised again (it does not contain your name)
- your computer's name and operating system
- the product, its version and your licence or trial details
It then checks the licence online from time to time. Moonbase records each check and your internet (IP) address. This is how the 7-day trial and the three-computer limit work, and how you can move a licence from your account. If you'd rather not go online, offline activation is available.
Our software does not send your audio, your sessions or projects, your file names, the other plug-ins you own or how you use the controls. Nightcap Pro's list of your plug-ins and its album projects stay on your computer.
This website
blevinstoneco.com is hosted by Wix.com. Like any web host, Wix keeps standard server logs: your IP address, browser type, the pages you visit and when. Wix's site script may also set cookies for security and basic visit statistics. The fonts are loaded from Google Fonts, so your browser contacts Google's servers and shares your IP address with them.
We don't use advertising cookies, tracking pixels or retargeting, and we don't sell or share your information for targeted advertising. The "Buy" and "My account" buttons take you to the Moonbase store, which uses the cookies it needs for checkout and sign-in.
Emails
Moonbase sends you receipts, licence and download emails, and account messages; these are part of buying from us. We send news or offers only if you opted in, and every one has an unsubscribe link. If you email us for support, we keep that conversation in our email (Google Gmail) so we can help you.
How we use your information
- to sell you our software and deliver your downloads, licences and trials
- to answer your questions and give support
- to prevent fraud and misuse of licences
- to keep the records that tax and accounting law require
- to understand, in totals, which products and versions are in use so we can improve them
- to send news or offers, only if you asked for them
Who we share it with
Only the services that run the business for us: Moonbase and its payment and hosting providers, Wix (website), Google (fonts and email), and Apple only to the extent of standard code-signing checks done by macOS. We may also disclose information if the law requires it, or to protect our rights, our customers or the public. We never sell your personal information.
How long we keep it
Order and tax records are kept as long as the law requires; for sales through Moonbase that is up to 10 years. Your account and licences stay as long as you have them, so you can download and re-activate your software. Support emails are kept as long as they are useful for helping you. You can ask us to delete your information at any time (see below); deleting your account also ends your licences.
Where it is stored
Moonbase stores data in the European Union (Amazon Web Services in Ireland). Wix and Google may process data in the United States and elsewhere. These companies protect international transfers with recognised safeguards such as the EU standard contractual clauses or the EU-US Data Privacy Framework.
Your rights
Wherever you live, you can ask us to:
- tell you what personal information we have about you and give you a copy
- correct it
- delete it
- stop sending you marketing email
Email blevinsguitars@gmail.com from the address on your account. We'll reply within 30 days, and we won't treat you differently for asking. You can also update your details and see your computers in your Blevins Tone Co. account.
If you are in the EU, the UK or Switzerland, you also have the right to object to or restrict our use of your information and to receive it in a portable format. We rely on these legal grounds: performing our contract with you (sales, licences, support), our legitimate interests (fraud prevention, improving our software), legal obligations (tax records) and your consent (marketing email, which you can withdraw at any time). You can complain to your local data protection authority.
If you are in California, Texas or another US state with a privacy law, you have the rights above. We do not sell personal information or share it for targeted advertising, and we do not use it to make decisions with legal effects about you. If we turn down a request, you can appeal by replying to our answer.
Children
Our products are not meant for children under 13 (under 16 in the EU), and we don't knowingly collect their information. If you think a child has given us personal information, email us and we'll delete it.
Security
The store and this website use encrypted connections (HTTPS). Licences are signed so they can't be forged, and passwords and payment details are handled only by Moonbase and its payment providers. No system is perfectly secure, but we limit who can see your information and keep only what we need.
Changes
If we change this policy, we'll post the new version here with a new date. If a change is significant, we'll also email customers.
Contact
Blevins Tone Co., Roger Blevins Jr., Texas, USA
blevinsguitars@gmail.com